VAL DE VIE UTILITIES
Val de Vie Estate is one of the world’s premier and most successful luxury residential developments. Built in a region rich in wine-making heritage and unrivalled natural beauty, our focus is on creating true peace of mind for our residents and visitors through state-of-the-art security measures. We are a wellness estate with authentic lifestyle experiences ranging from every type of equestrian activity, golf, fitness and organic “farm to table” produce delivered to homes and our restaurants.
The secure lifestyle at Val de Vie Estate, renowned as the safest estate in Africa, is maintained with state-of-the-art technology and 24-hour response teams – ensuring peace of mind for every resident.
Luxury and comfortable family living have been encapsulated in the consideration of every square metre and optimised based on the views of the spectacular surroundings.
We believe that where you live can change your life.
- Committed to pioneering sustainability in the realm of private utilities.
- By managing utility services in-house, we can implement cutting-edge technologies.
- Recognising the importance of 24/7 seamless services for residents.
- An asset tailored to solutions that enhance the quality of life within our estate.
- Benefit from the collective knowledge and experience of leaders in the field.
THE MASTER PLAN
Val de Vie Utilities is presently engaged in a multifaceted initiative aimed at consolidating assets, eliminating load shedding across the entire estate, reducing the cost of electricity, and improving service delivery.
In addition, we are actively collaborating with neighbouring entities in a concerted effort to eradicate load shedding and reduce costs to the benefit of the broader community.
EFFICIENT AND FREE
EFT PAYMENT SYSTEM
From 1 December 2023, you can settle your water and electricity bills through our complimentary EFT option.
To facilitate a hassle-free experience, Val de Vie Utilities is actively setting up accounts with each of the major banks. Currently, our account details are as follows:
We are also in the process of implementing online credit cards and other payment channels, offering added convenience for a nominal fee.
ACCESS TO DATA
UTILITY PORTAL
Our commitment to transparency is at the core of our vision. Val de Vie Utilities has procured an integrated information system, granting account holders access to consumption profiles, transaction records, and supporting documents like invoices and proof of payment. Additionally, the system allows users to update their account and contact information effortlessly.
For your initial portal login, please utilise the following credentials:
Should you encounter any difficulties, please don’t hesitate to reach out to us through any of the communication channels listed below, We are here to assist you.
HOW WE FIT IN
SEAMLESS INTEGRATION
Effective from 1 December 2023, Val de Vie Utilities will:
Val de Vie II encompasses the following areas:
CONTACT AS YOU PLEASE
CONTACT OPTIONS
Telephone: (021) 860-0830
Email: help@vdvu.co.za
Whatsapp: (076) 100-7172
SMS: 44698
Remember to keep your reference number when contacting us.
Dissatisfied with our services?
Escalate the matter
If you find our services lacking in any way, please directly report your concerns to our Group Head of Customer Care, Pieter van Staden, at pieter.vanstaden@remig.co.za