FAQs
What are the HOA office hours and where are they situated?
Val de Vie Sport and Leisure Centre
Office Hours:
Monday to Thursday 07.30 – 16.30
Fridays 07.30 – 16h00
Closed on weekends and public holidays.
When are Levy payments due and how does the extra levy affect me?
1st of the month in advance. When you buy a plot from 1 September 2012 in the extra levy phase you have a 4 month grace period from date of transfer to do your planning and to start building before the extra levy is applicable. When building starts you then have an additional 11 month period to complete the project in which the extra levy will again not be applicable.
How do I update my personal information with the HOA?
Please send an email to hoa@valdevie.co.za.
How and when can I do my security gate enrolment?
New HOA Members:
Gate enrolment can only be done after the deed of transfer, in office hours and at the HOA reception, proof of identification is required.
New Tenants:
Enrolment can only be done on completion of tenant enrolment form, available at HOA reception. Copies of identification documents and rental agreements must accompany completed forms.
Workers:
All domestics, gardeners, au pairs, butlers, etc. need to be enrolled, with necessary identification documents. Valid work permits are mandatory for foreign workers.
Taxi services
Contact Mr Driver on 078 927 9674 for taxi services between Paarl and Val de Vie for your domestic workers.
How and when can I obtain a remote for the inner lane booms/river frontage gates?
Remotes are only available to residents at R110 per remote. Land owners that are in the planning phase may request the building control office to motivate an application for a remote. Remotes can be ordered and paid for at the HOA reception.
How and when do I obtain my Post Box Key?
The post box key can only be obtained after the deed of transfer, during office hours at the HOA reception.
What is my Val de Vie postal address?
Name and Surname…….. (your SG number) Val de Vie Estate, Paarl, Kliprug Minor Road, 7646
How often is postage sorted?
Postage is retrieved from town and sorted daily. You will receive a notification slip in your box for parcels that are too big for the box. These letters/parcels need to be signed for and collected during office hours at the HOA reception.
How do I apply for a dustbin?
It is the homeowner’s responsibility to apply for a dustbin once Drakenstein occupation is issued, use SG number as reference and phone Drakenstein Municipality at 021 807 4715.
When is refuse removal?
Our refuse removal is done weekly by Drakenstein Municipality. We form part of their 'purple zone'. For collection days, please refer to their schedule at www.drakenstein.gov.za
Does Val de Vie provide for recycling?
The Estate is part of the municipal door-to-door recycling service. Each week on the same day as your refuse removal, your recyclable material will be collected. All you need to do is get your ‘dry’ recyclable waste into the free clear bag you are provided with. Then place it next to or on top of your refuse bin ready for collection. Homeowners can also make use of the paper and glass banks at the Maintenance Centre.
How many pets are allowed?
Each unit is limited to two animals. Only domestic animals posing no danger, noise or odours may be kept. All domestic animals shall at all times bear a tag which shall reflect the name, telephone number and SG number of their homeowner.
What fish have been established in the dams and is fishing allowed?
Grass Carp, Kurper and Bass have been stocked in our dams and fishing is only allowed on a catch-and-release base. Please respect these resources.
Picnic Area and access to River Frontage
The HOA Picnic area is located on the banks of the Berg River on the Northern side of the Estate.
Access to the River Frontage and Picnic Area is controlled and only possible to residents via pre-programmed remote controls (same remote as for inner lane booms). Access is only possible via 3 gates - Southern Gate, Gate at Picnic Area and Northern Gate. Access is limited to non-motorised transport during day-light hours only
Who can I contact for electrical or plumbing assistance?
Plumber: MD Loodgieters, 021 8724617/0824538867
Electrician: Steven Jones, 021 872 8711/082 802 7219
Drains: The Drain Surgeon, 021 855 3035/073 228 4278
Loading...